1. Who We Are
Modderspruit Building Construction CC ("MBC") is the responsible party for personal information collected through this website and during the delivery of our construction services. We are committed to protecting your privacy in line with the Protection of Personal Information Act, 2013 (POPIA).
2. Information We Collect
We collect information you provide directly — your name, contact number, email address, project address, project description and any supporting documents you submit through our quote or contact forms. We may also collect basic technical information such as your IP address, browser type and pages visited for analytics and security purposes.
3. How We Use Your Information
Your information is used to respond to enquiries, prepare quotations, deliver and manage construction services, communicate project updates, comply with our legal obligations, and improve our website. We do not use your data for automated decision-making.
4. Lawful Basis for Processing
We process your personal information on the basis of your consent (when you submit a form), the performance of a contract with you, our legitimate business interests, or to comply with a legal obligation.
5. Sharing Your Information
We do not sell your personal information. We may share it with trusted operators acting on our behalf — such as suppliers, sub-trades, accountants, attorneys or hosting providers — strictly to deliver the services you have engaged us for. All operators are bound by confidentiality.
6. WhatsApp & Third-Party Services
Our quote form sends your enquiry to our official WhatsApp business number. By submitting the form, you consent to your information being transmitted to WhatsApp (Meta Platforms Inc.) for the purpose of delivering your message to our team. WhatsApp's own privacy terms apply to that transmission.
7. Data Security
We apply reasonable technical and organisational safeguards to protect your information against unauthorised access, loss or disclosure. No internet-based service can be guaranteed 100% secure, but we take this responsibility seriously.
8. Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law (typically 5 years for tax and contract records).
9. Your Rights Under POPIA
You have the right to access the personal information we hold about you, to request correction or deletion, to object to processing, and to lodge a complaint with the Information Regulator of South Africa. To exercise any of these rights, contact us using the details below.
10. Cookies
Our website uses essential cookies to function properly and may use analytics cookies to understand how visitors interact with our content. You can control cookies through your browser settings.
11. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us so we can remove it.
12. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page with the effective date below.